Terms of Care

Scope of Services

All services are provided on a private, one-to-one basis and are tailored to the individual needs of each client.
Treatments may include physiotherapy, rehabilitation, massage, personal training, yoga, Pilates, and movement-based support depending on the client’s condition and goals.

All care is delivered in a private, non-clinical setting, including private residences, hotels, chalets, or other mutually agreed locations.

Client Consent & Responsibility

By booking a session, the client confirms that they understand and voluntarily consent to receive treatment.

All therapies are provided based on the information disclosed by the client regarding their health status. Clients are responsible for informing the practitioner of any medical conditions, injuries, or contraindications prior to treatment. This ensures that each session is safe, appropriate, and fully adapted to individual needs.

While every effort is made to ensure safe and appropriate care, all treatments and physical activity are undertaken at the client's own risk.

Medical Disclaimer

Services provided by Katerina Smutná are intended to support physical wellbeing, recovery, and functional movement. They do not replace medical diagnosis, emergency care, or treatment prescribed by a physician.

No guarantees can be made regarding specific outcomes, as results may vary depending on individual circumstances and adherence to recommendations.

Booking & Cancellations

Appointments are arranged individually via WhatsApp or other direct communication channels.
Due to the nature of private, on-demand care, time is reserved exclusively for each client.

Cancellations or rescheduling should be communicated as early as possible.
Cancellations made less than 24 hours in advance are charged at 100% of the scheduled session fee, unless otherwise agreed.

Privacy & Discretion

All client information is treated with strict confidentiality.

Full discretion is maintained at all times, including the nature, location, and content of each session.

No client information will be shared with third parties unless required by law or with the client's explicit consent.

International Services

Selected fly-out appointments and international sessions are available upon prior arrangement.
Each request is considered individually, depending on schedule and location.

Final Note

All care is provided with a focus on precision, safety, and individual attention.
The aim is to support recovery, physical resilience, and long-term wellbeing through a highly personalized approach.